Receptionist (Temporary) – Part Time

Company Overview

Auburn Community Hospital is the largest employer in Cayuga County, boasting a workforce of over 1,100 dedicated employees. Our facility encompasses a diverse range of healthcare services, including an 80-bed Five Star Long Term Care and Rehabilitation Center, three Urgent Care Centers, and various Primary and Specialty Care Services.

Position Summary:

The receptionist is responsible and accountable for various clerical, communication, and public relations functions within the Medical Staff Services Department.

Position Description:

This position will be a Part-Time Temporary role within Auburn Community Hospital. The shifts for this role will be three 8-hour shifts per week from 8:00am to 4:00pm.

General Responsibilities

• Receives and documents appropriately monies rendered for services. Provides accurate money receipts to the customers.
• Receives, assists and guides patients, other staff, physicians and families appropriately. Demonstrates a willing ness to assist others.
• Answer and screen telephone calls; relay messages to appropriate personnel; contact various people as requested.
• Demonstrates strong communication and phone shills (ie. appropriate use of tone of voice, diction, grammar, and terminology.
• Demonstrate familiarity with hospital policies and procedures. Adheres to hospital policies and procedures.
• Demonstrates the ability to follow directions.
• Maintains patient confidentiality.
• Responds appropriately and efficiently to various emergencies according to established procedures.
• Provides accurate information to patients and visitors regarding the delivery of service, in terms of delays and medical procedures.
• Performs other duties as assigned.

Qualifications:

• Previous front desk or medical office experience preferred
• Familiarity with basic administrative procedures
• Strong customer service, communication, and organizational skills
• Ability to multitask and maintain professionalism in a fast-paced environment
• Attention to detail, punctuality, and commitment to patient confidentiality

If you are passionate about providing exceptional service in a healthcare setting, we invite you to apply for the Receptionist position at Auburn Community Hospital today!