It is the goal of Auburn Community Hospital to provide healthcare excellence. We appreciate any comments, feedback or suggestions you may have for us regarding your care and service provided. Please use this form to send a message.

General Request

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    If you have a complaint, quality of care or safety concern, regardless of whether you have first used the internal hospital complaint process or not, you may lodge a complaint directly to the New York State Department of Health by calling their complaint hotline at 1-800-804-5447 (NYS Department of Health, Centralized Hospital Intake Program, 433 River Street, 6th floor, Troy, New York 12180) or with The Joint Commission at 1-800-994-6610, Division of Accreditation Operations, One Renaissance Boulevard, Oakbrook Terrace, IL 60181, email: