Emergency Department and Urgent Care Clinics

Eastern Finger Lakes Emergency Medical Care and Auburn Community Hospital are committed to your healthcare needs. We will offer all our patients a quality medical service in a professional and courteous manner. 

Living and practicing in your community, our physicians are dedicated to helping you make highly informed decisions about your health.


Auburn Community Hospital Emergency Department

17 Lansing Street
Auburn, NY 13021

Hours 7 Days a Week, 24 Hours

Finger Lakes Medical Care Center

303 Grant Avenue
Auburn, New York 13021

New Hours - Effective 11/30/14

Mon-Fri: 8am - 5pm
Sat-Sun: 8am - 5pm

Holidays: 8am-5pm*
*Closed Thanksgiving and Christmas Day

From Downtown Auburn: Follow Grant Avenue past WalMart driveway; take next left into Finger Lakes Medical Care Center parking lot. 
From Syracuse: Follow Rte. 5 (Grant Avenue) past Summit Ford; turn right before light into Finger Lakes Medical Care Center parking lot.

Urgent Medical Care of Skaneateles

793 Genesee Street (Route 20)
Skaneateles, New York 13152


Mon-Fri: 8am - 8pm
Sat-Sun: 8am - 6pm

Holidays: 8am-6pm*
*Closed Thanksgiving and Christmas Day

*Open 8am-6pm on Christmas Eve, Open 8am-8pm New Year's Eve

Directions From Auburn: Follow Rte. 20 east toward Skaneateles. Urgent Medical Care is located behind the Kwik Fill gasoline station on your left as you enter the village.

From Skaneateles: Follow Rte. 20 west toward Auburn. Urgent Medical Care is located behind the Kwik Fill gasoline station on your right as you leave the village.

Emergency Department

Our Emergency Department is built on the concept of excellence - excellence in quality, compassion and customer service.  We are here 24 hours a day, 7 days a week because we know emergencies can happen at any time.  We understand that having an emergency is stressful for everyone and we have hired a staff of doctors, physician assistants and nurse practitioners who specialize in giving you the emergency quality care you deserve.  Our Emergency Department is constantly working to make your time with us the most caring and efficient in Central New York with shorter wait times and stays in our Emergency Care Unit.

When you arrive you will be cared for by an experienced triage nurse who will determine which emergency pathway best suits your needs.

Fast Track

Fast track is a special pathway that quickly attends to minor emergencies. An example of some of these types of emergencies include: muscle sprains, lacerations, sore throats, rashes or insect bites.  Our team provides rapid, high quality care that gets you back to your day quickly. 

Emergency Care Unit (ECU)

The Emergency Care Unit (ECU) is another pathway in the Emergency Department.  This pathway manages more potentially critical emergencies such as stroke, heart attack, serious infections, surgical emergencies and trauma.  Our ECU team members all specialize in emergency critical care.

The average time spent in an Emergency Department in New York is approximately four hours. In large cities, this can be as long as six hours before a doctor can tell you what is going on.  Regardless of the pathway you experience, Auburn Community Hospital Emergency Department performs our own lab studies and radiologic studies so that we can get the results back quickly. In most cases this care is completed in well under four hours. This allows you to get the care you need with the service you expect when utilizing our Emergency Department.

Urgent Care Clinics

  • Prompt, convenient, quality care seven days a week
  • Board certified physicians form Auburn Community’s Emergency Department
  • Registered Nurses to provide courteous care for minor illness and injuries
  • Same day appointments available
  • Walk-ins welcome
  • Conveniently located
  • Free parking
  • X-Rays available with a physician's prescription
  • Laboratory services available with a physician’s written request

Our Urgent Care Facilities located in both Auburn and Skaneateles, New York are open 7 days a week to provide you with rapid quality care when you are suffering from a non-emergent condition.  We provide convenient care for those times when a private doctor is not available.  Our service includes care for minor medical needs, lab and port draws and X-rays.

You and your loved ones are welcome and we accept appointments or walk-ins.  Walk-ins will be seen on a first-come, first-serve basis.  When you arrive, you will be asked to sign in and register.  As rooms become available you will be taken to a treatment area for initial evaluation by a Registered Nurse. Shortly thereafter, you will be cared for by one of our Doctors, Physician Assistants, or Nurse Practitioners. In the event it is needed, we have onsite testing available for non-emergencies. We will help you secure follow-up with your personal physician; if you should need a personal physician we will work to find you one. 

Our Team

For More Information

To request further information about our Emergency/Urgent Care services please contact us at (315) 255-7075.