ACH Launches New Patient Portal

Posted on: 07/03/2014

ACH Launches New Patient Portal

Auburn Community Hospital has launched a new Patient Portal which is available to patients that have visited the hospital, Finger Lakes Medical Care Center, or Urgent Medical Care of Skaneateles. 

Using Patient Portal, patients can:
• View their health summary
• Access trusted health information resources
• View and download portions of a patient’s medical record
• View test results (ie lab results)
• Update personal information


The Patient Portal is a revolutionary new way for patients to see their health record.  It will provide access to individual electronic health records via any web-enabled computer.  The Patient Portal is designed to put patients at the center of their care.


The Patient Portal is just one of the many provisions required of all health care providers under the Affordable Care Act. There is definitely value in moving to electronic health records which can be accessed by patients.  With so many parts of our society -- from shopping to listening to music -- moving to a web-based format, it is time that patients have access to their records in the same way. This is an exciting move for this industry and it is our sincere hope that patients will see the value of the portal and embrace its use.


The Patient Portal is fully encrypted.  It is important that we stress that this portal is not for our staff.  It is entirely for patient use so that they can be more actively engaged in their health.


In order to view the Patient Portal, patients must have an individual email address, to which a secure link will be sent to allow patients access to their records.  If you have been a patient at Auburn Community Hospital since 2014, you already have data available to view in your portal. Simply call Auburn Community Hospital at 315-567-0774 to request an email so that you can access your portal.


As an incentive to use the patient portal, Auburn Community Hospital will hold a random monthly  drawing for a $100 gift card.  If you have been a patient and register on the portal you will automatically be entered into a drawing for a $100 Walmart gift card.  One $100 gift card will be given away every month.


Back to Article List